colmi

FAQs

Q1. What is your MOQ? Can I get a sample order?

A: MOQ 10pcs, and the first time 10 sample for quality test are welcomed.

Q2. What is the lead time and shipping time?

A1: We always keep large quantity in stock, goods can be shipped out in 1-3 working days.

A2: For regular order, we ship by DHL, the shipping time is about 3-7 working days arrive. 

Q3. What is the shipping cost ?

A: If you request for other shipping method like UPS, FEDEX and TNT etc, or any request on invoice, please contact us.

Q4. What's the payment method?

A1: which support BOLETO, Mastercard, Visa, e-Checking, PAYLATER, T/T.

A2: If you want pay directly to our bank account, or pay RMB, please inquiry us directly.

Q5. Can I print my own brand/ logo on the goods?

A2: Yes, we can print customers logo on the goods.

A3: If you have ready design for your logo, please send it to us and confirm the position of the logo.

A4: If you need without brand name or OEM your own brand, please inquiry us directly.

Q6. What is your Smart Watch quality? Do you offer after-sales service?

A1: We do sampling inspection during raw material incomming, inlineproduction, finish products to guarantee our quality according to AQL standard.

A2: All of product with 12 mouths warranty.

Q7. can you support customize App?

A: We offer one-stop service to you, please contact our experienced salesman directly. Please feel free to contact us for more details."Send" our message below!