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Refund policy

We at COLMI Technology Co., Ltd (“COLMI”) have absolute confidence that our products will improve your sport. That’s why we have a 100% results or money back guarantee!
In the unlikely event that you are unsatisfied with your purchase from COLMI for any reason, you have 30 days from the date you received the delivery to request a full refund. You may return any product purchased on colmi.com. Please note that we do not refund from COLMI products that were purchased not on colmi.com website.
To qualify for a refund, all the following conditions must be met:

– A return shipping address must be requested from our customer service team within 30 days of receiving the product(s). To request the shipping address, email support@colmi.com.
– Any Returned product(s) must be in good physical condition (not physically broken or damaged).
– All accessories originally included with your purchase must be included with your return.
– Your full name must be included along with your returned product.

Additional terms and conditions:
– Shipping and handling charges and gift-wrapping fees are non-refundable. You will be responsible for any applicable customs duties and sales taxes upon delivery of your order.
– You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the product while in transit to COLMI.
– If you return the product to COLMI without all parts included in the original package, COLMI retains the right to either refuse delivery of such return or charge you a restocking fee of 15% of the original price of the product or the retail value of the missing accessories.
– Refunds will be processed and paid within 5-7 business days of COLMI's receipt of the product.